In the last year, telehealth achieved growth at warp speed. Such explosive growth is exciting across the board, but it doesn’t come without risk. With a massive migration to telehealth services happening in such a short period of time, many providers are being forced to do things quickly instead of doing things right.
One sector quick to make the transition is mental health services. Therapy consults, questionnaires, and sessions are now taking place via online forms and video chats. The conversion to digital makes these services more accessible, but the important question is to who? If a patient and therapist are both working from home, there are a million tiny gaps in digital privacy that could be putting some of the most vulnerable people at risk. Telehealth forms request information such as insurance information, mental health history, physical health history, medications, the list goes on… If these were to get into the wrong hands, it could potentially be devastating for the patient’s morale and the therapist’s credibility.
Medical professionals are already subject to HIPAA compliance, and the new digital services are considered high-risk. By prioritizing digital privacy, practitioners can protect themselves and their patients. Telehealth has proven itself to be an incredible new way to make care more accessible and we look forward to a future where it’s completely safe.